Terms and Conditions of Sale

Cykero

15 rue croix castel, 78600 Maisons-Laffitte, France
Schillstrasse 9, 10785 Berlin, Germany
Contact: Bichoi Metias, CEO, +49 176 64864344

1. Introduction

Welcome to Cykero (“we”, “us”, “our”). We specialize in the refurbishment of electronic devices, including but not limited to smartphones, tablets, MacBooks, and Samsung devices. Our services are designed to provide high-quality, reliable, and sustainable electronic devices to our customers (“you”, “your”).
By purchasing our refurbished devices or using our services, you agree to be bound by these Terms and Conditions of Sale (“Terms”). Please read them carefully.

2. Service Description

We refurbish electronics to meet high-quality standards, including comprehensive testing, cleaning, and, if necessary, the replacement of parts with high-quality components. Each refurbished device undergoes a rigorous inspection process to ensure it meets our quality standards before being sold.

3. Orders, Pricing, and Payment

3.1 Orders

To place an order, select the refurbished device on our website and add it to your cart. Follow the checkout process, providing the necessary information for shipping and payment.

3.2 Pricing

All prices are listed in Euros. Prices are subject to change without notice but will not affect orders that have already been accepted.

3.3 Payment

We accept various payment methods, including credit/debit cards and bank transfers. Payment must be completed at the time of purchase.

4. Shipping and Delivery

4.1 Shipping

We ship across the European Union. Shipping fees will be calculated at checkout based on the delivery location and chosen shipping method.

4.2 Delivery

We aim to dispatch orders within 1 business day or the same day if orders are placed before 1pm Berlin time. Orders are not dispatched during French or German bank holidays.

5. Warranty and Returns

5.1 Warranty

Our refurbished devices come with a 30 calendar days warranty covering manufacturing defects, starting from the invoicing date. For more information, please refer to our RMA guide at https://cykero-b2b.eu/gb/rma.

5.2 Returns

You may return the purchased device within 30 days of receipt if it is in its original condition. Please contact our customer service for a return authorization.

6. Limitation of Liability

We shall not be liable for any indirect, incidental, or consequential damages resulting from the use of our refurbished devices, except as required by law.

7. Intellectual Property

All intellectual property rights in the refurbished devices, including software, branding, and content, remain the property of their respective owners.

8. Dispute Resolution

Any disputes arising under these Terms will be resolved through negotiation. If resolution cannot be reached, disputes will be submitted to arbitration in accordance with the laws of Germany.

9. Governing Law

These Terms are governed by the laws of Germany, without regard to its conflict of law provisions.

10. Contact Information

For any questions or concerns regarding these Terms or our products, please contact Bichoi Metias, CEO, at +49 176 64864344.